Customer Satisfaction

We gather information from each customer to determine what will be the best, most efficient process based on the customer's situation. We never use a one-size-fits-all, cookie-cutter approach.


Service Ratings

Net Promoter

Customers who recommend Zara's to others.

On-Time Delivery

Customers who received their vehicle on or before the day promised.


  • Your team is professional, responsive and helpful. - Cheryl W.
  • WOW - John R.
  • I'll be sure to recommend your business to anyone in need of car repairs. - Michael M.
  • The experience with Zara’s, has been very professional. - Randy M.
  • Everyone I dealt with was very professional and helpful and finished product looked good as new. - Richard G.
  • Great communication & service! - Jay T.
  • From the moment I stepped into the building I was treated with respect. - Pamela C.
  • Did a wonderful job on my repair and in such a timely manner, would highly recommend you... - Brigitte M.
  • Best people I have ever dealt with. - Lt. Col. Rick C.