Customer Satisfaction

We gather information from each customer to determine what will be the best, most efficient process based on the customer's situation. We never use a one-size-fits-all, cookie-cutter approach.


Service Ratings

Net Promoter

Customers who recommend Zara's to others.

On-Time Delivery

Customers who received their vehicle on or before the day promised.


  • You guys are awesome and you will always have my business. - Greg C.
  • We would be happy to recommend Zara's to anyone in need of your services. - Sandra J.
  • The communication throughout the process was excellent. Kept me well informed. - Jane W.
  • Thanks very much for exceeding a very picky person’s expectations! - Nancy M.
  • My car looks great and I was pleasantly surprised that they detailed it inside and out. - Debbie M.
  • Excellent job! Very satisfied ! Thanks so much. - John K.
  • As always, excellent work and professionalism! - Ken R.