Customer Satisfaction

We gather information from each customer to determine what will be the best, most efficient process based on the customer's situation. We never use a one-size-fits-all, cookie-cutter approach.


Service Ratings

Net Promoter

Customers who recommend Zara's to others.

On-Time Delivery

Customers who received their vehicle on or before the day promised.


  • Zara’s is the BEST!!!!!!!!!!!! - Jim J.
  • You never disappoint! - Patricia W.
  • The proccess went smooth and easy from start to finish. Thank you. - Kelly H.
  • Thank you again for a job well done. Very fast friendly service. - Deborah B.
  • Such friendly staff and great customer service. - Tammy F.
  • Quality professional work and service. - Richard P.
  • Great Communications from start to finish. - Jerry D.
  • A++++ highly recommended. - Brian C.
  • As always, Zara’s delivers outstanding service & quality. - Laketown Automotive