Customer Satisfaction

We gather information from each customer to determine what will be the best, most efficient process based on the customer's situation. We never use a one-size-fits-all, cookie-cutter approach.


Service Ratings

Net Promoter

Customers who recommend Zara's to others.

On-Time Delivery

Customers who received their vehicle on or before the day promised.


  • Zara’s is amazing! The staff is top notch and the service is impeccable. - Scott B.
  • Very happy with service and repair. - Linda H.
  • The level of service from every Zara's staff member was impressive! - Matt F.
  • Our car repair is beautiful! We are completely satisfied with the results. - Judy C.
  • My car looks perfect. I couldn’t be more happy with the customer service and craftsmanship of their work. - Chelsea N.
  • My car looks great!!! Everyone was very nice and helpful! - Elizabeth P.
  • I’m beyond excited with the way my car looks. You did an amazing job!!! - Debbie L.
  • Completely satisfied with how my car looks. It looks great. - Patricia C.